Click here to view the embedded video.Get Elastic’s recent post on reducing friction kicks butt - providing incredibly clear explanations of too-common Website flaws along with great examples of how to do it right. I wish I wrote it. Not only did the article reduced me to green-faced envy, but many…
Read the complete post at http://www.grokdotcom.com/2008/12/17/instant-clarity-on-common-website-problems/