Last week, Brendan tackled how to answer the 5 unanswered questions customers face in the shopping cart (other than shipping costs). According to a recent study by PayPal and comScore, 45% of US online shoppers had abandoned shopping carts multiple times in just three weeks.
Why were shoppers abandoning their carts?
46% of online shoppers…
Read the complete post at http://www.grokdotcom.com/2009/07/01/shopping-cart-abandonment-woes/