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Many retailers are yet to be convinced about mobile, with most of the naysayers seeing it more as a threat from outside, rather than something they can harness themselves, or having no clear ROI. So ... Related news Best practice guide for m-commerce takes retailers beyond having just an ‘app for that’ US consumers getting the m-retail bug, but are they turning against mobile ads? 64% of business looking towards m-retail to satisfy customer demand, says Aberdeen Group
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The five-year-old company says it has now passed the 100 billion mark in terms of reviews, answers and stories served. Related news [DE] Impact of user-generated content growing UK consumers accessed 24 million online customer reviews on Cyber Monday alone Comet adds consumer-generated product information service
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Report from CeBIT IT Trade Fair: "Greetings from Spain open the world’s largest IT conference this year - in 3D" Related news EuroCIS 2010 trade fair for IT and Security in Retail: opens 2nd to 4th of March [DE] E-commerce Conference 2010 on Tour in German Cities GSMA Mobile World Congress: impressions.
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The Chartered Institute of Marketing (CIM) is warning marketers that consumers don’t go looking for brands on the web, rather that they stick with fewer than ten websites they know and trust. And future success ... Related news Household names begin the fight back against retailers’ own brands Marketing emails are less relevant than they were a year ago, say 39% of consumers Survey: Consumers fed-up with irrelevant marketing emails
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In the top ten Amazon.com, Tesco and John Lewis have all moved up a place but Marks & Spencer and Next have moved down the rankings. Related news The latest IMRG-Hitwise Hot Shops List — winners and losers Apple, John Lewis and Tesco Direct join the Hot Shops top ten IMRG-Hitwise Hot Shops List hots up
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New neurological research from CA has found that participants had to concentrate up to 50% more when using badly performing websites, while facial muscle and behavioural analysis of the subjects also revealed greater agitation and stress. Related news Consumer satisfaction with online shopping drops 44% of consumers still want to touch and feel products before they buy Internet Retailing 2009: Bridging the gap between online and offline shopping experiences
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This morning, eBay hosted the unveiling of a new, state-of-the-art technology at its PayPal campus in San Jose. It’s called the Bloom Energy Server (or “Bloom Box”), and some are saying it will revolutionize the world.
Developed by Bloom Energy Corporation, the Bloom Energy Server is an SUV-sized box that corporations install outside their buildings to [...]
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Online sales were only 5% higher in January 2010 than they were in January 2009, according to the latest IMRG Capgemini e-Retail Sales Index. Related news Non-food non-store sales rose 19.2% in January, says BRC Internet shopping rose 17% in December to £5.46bn Online sales growth slowed in November as shoppers held out for Christmas bargains
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Data quality provides for more efficient processes in retailing and higher customer satisfaction. However, the quality of addresses is generally not the best, due to inconsistencies, gaps, and multi-language problems. Data quality tools help retailers keep their employees and processes efficient and their customers satisfied. Related news Fact-Finder launches iPhone app providing e-retailers with unique mobile solution CipherLab integrates security devices with q-nic Communications’ CLUDES German E-Commerce’s Latest Trend: Online Shopping Clubs
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Search marketing agency Greenlight predicts that investment in 'TwitFaceSpace' will continue to rise this year and that 'winning the click' will be more important than ever... Related news Google adds product images to Adwords SEO and SEM spends set to increase, despite budget cutbacks SEM performance continues to show increases in ROI
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PayPal is being introduced as a way to pay in two important areas of Facebook: Facebook Ads and Facebook Credits. According to the PayPal Blog:
Advertisers around the world will soon be able to pay for Facebook Ads with PayPal… PayPal will also become a payment option for Facebook’s virtual currency, Facebook Credits, which is currently [...]
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The eBay Android is now available for free at the Android Market and can be downloaded by searching “eBay” from the Android Market on your handset. In addition to traditional type search, the eBay application – like most Android apps – comes enabled with speech-to-text voice search. Simply tap the microphone button near the search [...]
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The Gold Standard will be a benchmark for delivery excellence that will reassure consumers of the merchants' ability to get delivery right, says the industry association. Related news IMRG begins work on age verification standard IMRG and Hitwise launch annual Hot Shop 100 list Postal strikes cost online retailers £53 million, says IMRG
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Just two in five retailers has a social media presence, only 10% use more than one social media network and only 32% of retailers with a Twitter or Facebook account promote them on their website, according to new research from dotCommerce. Related news Foresee identifies how social media impacts online shopping Who should be responsible for social media — PR or marketing? Social Media Conference: Presentations now available online
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eBay Motors today launched an online shopping experience for new vehicles, giving auto dealers and manufacturers an alternative channel to market inventory to local buyers.
This new car option, powered by online auto-buying platform Zag, allows franchise dealers to target a highly-qualified group of local consumers ready to purchase a new vehicle in a no-haggle [...]
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